Use our secure Shopping Cart or call 732 270-2112. We can also arrange payment via PayPal. Our experienced staff
are able to answer questions as well as take orders.
After adding items to your cart you can determine shipping charges for an order by proceeding to the Order Summary page at any stage during the
ordering process. Enter your shipping address and shipping method option and click on next to review an order with shipping charges included.
Nothing will be transmitted to us and you can add and remove products and change shipping options as many times as you like.
FREE SHIPPING is currently offered on orders shipped within the 48 contiguous United States over $100.00. ( Orders not over $100.00 will not qualify
for free shipping and usual UPS Ground Shipping or USPS Priority Mail rates and charges will be applied ) Kite Buggies do not qualify for free shipping.
Select Order over $100.00 - Free USPS Priority Mail or UPS Ground Shipping - USA domestic only for the shipping method at checkout
for orders over $100.00. Orders over $100.00 to Alaska & Hawaii will be subject to a part cost surcharge to compensate for higher shipping rates to
those states. SHIPPING SURCHARGE:- As of April 10 2022 USPS has imposed a $15.00 surcharge for Priority Mail packages that exceeed 30 inches in length.
Items that are longer than 30 inches when packed for shipping will show this surcharge when added to our Shopping Cart.
Security:
When you are ready to submit your order, click on checkout and you will be directed to our Secure Site Area where SSL encryption technology ensures
your personal billing and credit card information is transmitted to us securely. If you would prefer to place an order by telephone, please call
732 270-2112 If you would like to use PayPal just call or e-mail us for instructions. In order for our
Shopping Cart to function correctly, your browser must allow the use of cookies. This is to assign a harmless reference number for your order.
Typographical & Pricing Errors:
We reserve the right to correct any pricing errors that may arise from typographical mistakes. We will contact you before shipping your order
if this applies to an item you have selected.
Shipping:
We ship orders to US customers by USPS or UPS. We make every effort to ship orders the same or following day. Orders placed weekends or holidays
will be shipped the next business day. You will receive e-mail with package tracking information when your order has been processed and shipped.
If a package is unable to be delivered because of an incorrect delivery address entered at the time an order is submitted, you will be charged any
subsequent address corection fee. Please contact us as soon as possible if
your order does not arrive in a timely fashion or is damaged in transit. Note: We are currently not shipping to delivery addresses outside the US.
Returns:
We want you to be completely satisfied with your purchase. Returns are accepted within 30 days of purchase for replacement or
a refund. The merchandise must be unflown and in its' original packaging and condition for a full refund. (Please note: Special offer
purchases or Custom Orders are not returnable.) You must contact us to obtain a Return Authorization. Securely package the item and
ship it back to us at Cobra Kites, P.O. Box 1086, Island Heights, NJ 08732. Be sure to insure the package as you are responsible for
loss or damage until we receive it.
A brief note about your PERSONAL INFORMATION. All the information you provide which allows us to process your order, that is
credit card number, expiration date, billing address, shipping address, name, e-mail address and telephone number, will not be used or passed
to another party for any other purpose. This information provided by you, is transmitted to us via a secure server and is used solely to pay
for your order and is kept in the strictest confidence. None of this data is passed or sold to any other third party and should it be stored,
is done so in a secure manner.
We welcome your questions, comments and suggestions. e-mail info@cobrakites.com
telephone; 732 270-2112
Ordering and Terms Cobra Kites last updated Wednesday April 13 2022